IT OPERATIONS MANAGERS

Your mission

To keep the enterprise technology environment operating smoothly – optimising uptime, delivering on Service Level Agreements and minimising the inherent business risk involved when coordinating many moving parts. Balancing the varied needs of various departments while catering for new and legacy systems are also part of the challenge.

Your challenge:

KEEPING AN ENTERPRISE STANDARD

Despite best efforts, the reality is that not all systems, platforms and applications are truly enterprise-ready. The bigger the organisation, the greater the likelihood.

PLAYING CATCH-UP WITH SUPPORT

The focus is often on the applications and the user experience, and rightly so. But support arrangements – especially for the critical platform layer – are often an after-thought.

ENSURING BUSINESS ALIGNMENT

Managing the balance between business needs, IT budgets and end-user expectations is an ongoing challenge. The more stakeholders, the greater the complexity.

We will:

CATER TO THE ENTERPRISE

We understand the challenge of the modern enterprise – legacy systems and new technologies co-exist in one eco-system. We can help you prioritise and bring them up to the required standard.

ESTABLISH THE RIGHT SUPPORT

We’ll do so with the big picture in mind – taking into consideration the needs of the business and the practicalities of the infrastructure, platform, application and business process layers.

HELP ALIGN BUSINESS NEEDS

We’ll get to know your operations, your stakeholders and their challenges. From here we can help you align expectations, budgets and processes to help meet business objectives.

Fusion Insights

This week Fusion Professionals held their annual summit at the Rag & Famish hotel in North Sydney. The summit is…

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Working with a large, well-resourced enterprise has many benefits –  including having the scope to look at new ways of…

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Who doesn’t like some certainty in their lives?! It’s human nature to crave it. So, when we are lining up…

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Building a business case is a familiar and routine process for any IT investment project. But is there a possibility…

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Fusion Professionals and Australian research and advisory firm BigInsights, recently hosted an industry breakfast to discuss how organisations can capitalise…

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Are you considering taking advantage of the Amazon Web Services (AWS) platform but are concerned about the risks involved in…

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Fusion Professionals is a proud sponsor of the Nikola Tesla – Unlimited Mind Exhibition in Sydney.  For the very first…

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Large Australian Airline with over 30,000 employees and more than 6000 daily flights. OBJECTIVES In the Airline industry booking data…

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It’s been a while since Oracle held a business event in Sydney but the recent Oracle Modern Business Experience (MBX)…

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The Client is a Government electricity distributor, providing the safe and reliable supply of electricity to 2.4 million people in…

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The “WannaCry” ransomware campaign has targeted a number of organisations internationally including the UK’s National Health Service and Spanish telecommunications…

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The Client is an Australian freight logistics company, operating in railway freight and shipping. The company embarked on a major…

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The end customer of any technology solution expects a seamless service delivery. They shouldn’t be the ones to alert you…

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The Client is a Government Health Organisation, operating in providing World-class, patient-centred and digitally enabled healthcare with the goal “‘the…

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Technology platforms are the critical middle layer of the traditional technology stack. They rely on the infrastructure which supports them…

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Don’t ignore the critical platform layer – and its potential contribution to system downtime Cloud technology is fuelling change in…

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The 2017 Sydney AWS Summit impressed on many levels.  Not only was the event seamless and well-tuned but the content…

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The Client is an Australian freight logistics company, operating in railway freight and shipping.  The company embarked on a major…

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Who hasn’t clicked on a web page and received an error message? The consequences range from mildly annoying (can’t get…

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The client was established on 1981 with the goal to empower to each individual to deal with hearing loss by…

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Testimonials

Peter Stylianou – Director

Over the last 2 years Fusion Professionals have been integral in the success of enabling my business to be 100% cloud enabled. Fusion Professionals and their expertise in Solution Architecture have allowed my business to grow and adopt the latest technologies available. Hosting solutions of non-production, production and DR environments with secure encryption has benefited my business and my client’s expectations.

Gordon Macmillan – GM, IT Infrastructure & Service Management

“Over the last 4 years Fusion Professionals have done a great job supporting the evolution of our database environment. Their expertise and professionalism in the Exadata implementation and database migration project has made it a great success”.

David Goldberg – Chief Architect

“I have worked with [Fusion Professionals] on a number of projects including Oracle eBusiness and related technology. [They have] always made a significant contribuition to our projects through [their] technical, architecture knowledge & experience, as well as [their] consulting experience”.

Geoff Neve – Technical Director

“As senior technical architects [Fusion Professionals] have been instrumental in the success of many of the technology changes of our program. [They] took a lead role in all design aspects of the solution including: Infrastructure design, Capacity, Availability, DR, security and environment strategies and are seen as the ‘go-to’ guys for technical issues relating to solution design”.