Who hasn’t clicked on a web page and received an error message? The consequences range from mildly annoying (can’t get the information you need) to hugely consequential (a system crashes during a big financial transaction). Maybe you click away, slightly irritated. Maybe you take a screenshot of the issue and email the company that owns the website. Whatever the case, in today’s fiercely competitive business world you do not want to be the company in this situation. If your e

On 14 April 2016 Twitter went down for around one hour. The down-time coincided with the start of basketball superstar Kobe Bryant’s final game with the LA Lakers. Fans and the club both posted quips afterwards about how his popularity and the amount of Twitter activity on this historic day ‘broke’ Twitter. Of course this was speculation only and was not verified by Twitter. It is however, a somewhat light-hearted example of what happens when enterprise technology platforms –